Quality Security Environment Policy
Our wish is always to meet with our customer's expectations and
needs while at the same time aware of the risks due to our
activities on health, and on the security of our staff and of the
environment.
SAGA as a professional in transportation has made the commitment to
be an active and responsible actor in the respect of environment
and of health.
Indeed, in today's competitive market, information and services
play a key role and the standards ISO 9001 / ISO 14001 and OHSAS
18001 could be an excellent answer to improving the reliability of
offered services to our present and future customers while
simultaneously ensuring an active partnership in the sustained
development.
For many years, our quality process has trained, informed and
involved SAGA staff at all levels.
However, we need to go one step further by targeting an
integrated certification (quality, Security and Environment) which
will confirm our commitment.
To do so, we have set ourselves an improving target as per the
below criteria:
- Developing of our activities while reducing the impact on our
environment and by modernizing our facilities and maintaining them
in good order.
- Increase profitability by heading off the risks of pollution
and accidents in the workplace.
- Providing reliable services to our customers, thanks to an
informed, well-trained workforce sharing the same goals.
- Satisfying our business partners through a clear and coherent
organization.
Our success must pass by an internal willingness to constantly
improve which in turn favours teamwork and personal self
fulfilment.
Quality
Always eager to better respond to our customer's expectations
and needs, SAGA has developed a system of quality management.
In a competitive market, where both information and
service-levels are increasingly important, our quality program
could be excellent means to:
- increase the reliability of the proposed services to our
present and future customers
- succeed in modernizing the types of services we offer
- strengthen our brand image
Through these quality objectives, SAGA seeks to be attentive to
its customers needs in order to guarantee their satisfaction over
time.
Security
SAGA considers it is essential to ensure the health and the
security of its employees and has adopted procedures and programs
of actions to reduce the risks inherent to its activities. Security
starts with the qualification of risks, and then seeks to develop
concrete with strategies that will protect SAGA employees.
The success of this plan will depend on:
- Total security consciousness of all employees and of all our
business partners.
- An internal organization that guarantees compliance with all
security regulations by having well-defined structures, properly
functioning equipments and well-trained and informed
personnel.
Environment
Conscious of the environmental impacts of its activities, Saga
has adopted an environmental management system which has allowed it
to satisfy numerous objectives. These include reducing energy waste
expenditures and recycling waste.
Today, SAGA is situated in the first airfreight terminal in CDG
to have been certified ISA 14001 and was an active participant in
the certification process.
